In recent years, more corporate customers are aware of the importance of their employees’ physical and mental wellbeing, and enhancing health benefits has become a key strategy to retain talents. However, employees are required to visit a clinic or hospital for illnesses big and small, in order to be covered by the company’s medical policy - this often implies long waiting time, higher risk of exposure and possible inconveniences.
By putting our customers first, Mannings pioneered PharmaCare in 2023. Utilizing its wide network of pharmacies, the health subscription service aims to support companies in offering cost-effective pharmacy visits and free medication for minor illnesses to both employees and their family members.
PharmaCare provides in-programme employees, their immediate family members and domestic helpers, with convenient access to professional consultation from over 55 Mannings pharmacies in Hong Kong. Through our pharmacists, they get free medication for eight types of minor ailments, as well as a pharmacist’s note for sick leave upon request. Most importantly, it is 100% covered under the in-programme company’s medical policy.
The advantages are twofold. For employees and their families, the service is no doubt a more efficient option compared to queuing up at clinics and hospitals. For our client companies, they are able to show their commitment to care for their employees. With fewer claims at higher-cost clinics, not only can large companies negotiate lower group insurance premiums, but also boost productivity by minimizing employees’ time spent on medical services. PharmaCare also benefits small and medium-sized enterprises, offering a flexible, affordable alternative to traditional medical insurance.
Rolled out as a pilot at Mannings Hong Kong, PharmaCare has since expanded to HKBN and Mannings Macau. By the end of 2023, the service had facilitated over 6,200 visits, receiving an average service rating of 4.7/5. PharmaCare continues to grow, expanding coverage and adding more corporate partners, while Mannings remains dedicated to exploring innovative solutions to meet customers' needs.
